Shipping Policy

  1. All of our cookies are baked fresh daily. If an order will be delayed we will notify you via telephone or email.
  2. All orders are shipped via US Postal Service Priority Mail. Depending on the destination, we may choose not to ship over the weekend in order to ensure quality.
  3. We are not able to ship outside the United States nor are we able to ship to Post Office Boxes, APOs, or FBOs.
  4. We are not responsible for incorrect addresses.
  5. We are not responsible for damages to packages which are driver released or released without a customer's authorization.

Return Policy

We only accept returns or issue credit for orders we pack incorrectly or packages damaged in transit. Call our store at (518) 381-6165 to report damage within 24 hours of the receipt of your package and we will make the appropriate arrangements with you.