Frequently Asked Questions
1. How do I order?
By phone. Review the list of products available for shipping on our "Orders" page. Then, call the shoppe at (518) 381-6165 and we'd be happy to help you place an order.
2. How will my order be shipped?
Orders will be shipped Priority Mail via US Postal Service. Shipping can take from 1 to 3 days depending on your location.
3. How long will the cookies remain fresh?
All of our cookies are made with NO PRESERVATIVES. Your selections are baked and hand-packed to order, then sealed to protect freshness during shipping. They are meant to be enjoyed when you receive them. After receiving your cookies they should be eaten within 1-3 days. Cookies can be refrigerated or frozen in proper containers to be kept longer.
4. Can I add a gift message to my package?
Yes. When you call, please specify the message you would like to appear on the package.
5. Will sales tax be added to my order?
We are required to charge 8% sales tax to New York State residents.
By phone. Review the list of products available for shipping on our "Orders" page. Then, call the shoppe at (518) 381-6165 and we'd be happy to help you place an order.
2. How will my order be shipped?
Orders will be shipped Priority Mail via US Postal Service. Shipping can take from 1 to 3 days depending on your location.
3. How long will the cookies remain fresh?
All of our cookies are made with NO PRESERVATIVES. Your selections are baked and hand-packed to order, then sealed to protect freshness during shipping. They are meant to be enjoyed when you receive them. After receiving your cookies they should be eaten within 1-3 days. Cookies can be refrigerated or frozen in proper containers to be kept longer.
4. Can I add a gift message to my package?
Yes. When you call, please specify the message you would like to appear on the package.
5. Will sales tax be added to my order?
We are required to charge 8% sales tax to New York State residents.